Privacy Policy

Effective Date: June 1, 2026

Micro Moments Co., operated by Micro Moments Hospitality LLC ("Micro Moments," "we," "our," or "us"), respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.bookmicromoments.com, request a quote, book our services, rent inventory, or otherwise interact with us.

Information We Collect

Information You Provide

When you contact us, request a quote, make a booking, or purchase products or services, we may collect information including:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Event address

  • Event date and event details

  • Rental selections

  • Payment information

  • Communications with us

  • Any other information you voluntarily provide

Payment information is processed securely through our third-party payment processors. We do not store complete credit card information on our servers.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Time spent on our website

  • Referring websites

  • Cookies and similar technologies

This information helps us improve our website, understand customer behavior, and enhance your browsing experience.

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries

  • Prepare quotes and proposals

  • Process reservations and payments

  • Coordinate deliveries, setup, breakdown, and pickups

  • Communicate before, during, and after your event

  • Send contracts, invoices, and booking confirmations

  • Improve our website and services

  • Detect fraud or unauthorized activity

  • Maintain accurate business records

  • Comply with legal obligations

  • Send promotional emails and marketing communications if you have opted in

Delivery & Service Information

To coordinate your event successfully, we may collect information related to your event location, venue contact, delivery instructions, setup requirements, venue access details, and pickup information.

This information is used solely to fulfill your reservation, coordinate logistics, provide setup and breakdown services, and ensure a seamless event experience. We do not use your location information to track you or your guests beyond what is necessary to complete the services you have requested.

Photography & Marketing

We love showcasing the events we help create.

With your permission, we may photograph or record portions of your event and use those images or videos on our website, social media platforms, advertising, printed materials, or other promotional content.

If you prefer that your event not be photographed or featured, please notify us in writing prior to your event date. We will respect your request and will not intentionally use identifiable images of your event for marketing purposes.

Please note that guests, venues, photographers, and other vendors may independently capture photographs or videos. We are not responsible for the use or distribution of images taken by third parties.

Text Messages & Event Communications

By providing your mobile phone number, you consent to receive text messages regarding your booking, including:

  • Booking confirmations

  • Appointment reminders

  • Delivery or setup updates

  • Pickup reminders

  • Scheduling changes

  • Important event-related communications

Message frequency varies based on your reservation. Standard message and data rates may apply according to your mobile carrier.

You may opt out of promotional text messages at any time. However, opting out of operational communications may affect our ability to coordinate your event.

Customer Accounts & Booking Information

If you create an account or submit information through our website or booking platform, we may store information necessary to manage your reservations and communicate with you.

This may include:

  • Contact information

  • Booking history

  • Rental selections

  • Event details

  • Contracts

  • Invoices

  • Payment status

You are responsible for maintaining the confidentiality of any login credentials associated with your account.

Cookies & Analytics

We use cookies and similar technologies to:

  • Remember your preferences

  • Improve website functionality

  • Analyze website traffic

  • Measure advertising effectiveness

We may use analytics and marketing services such as:

  • Squarespace Analytics

  • Google Analytics

  • Meta (Facebook) Pixel

  • Other marketing and analytics providers

You may disable cookies through your browser settings, although portions of our website may not function properly.

Third-Party Service Providers

We work with trusted third-party providers to operate our business efficiently. These providers may process your information on our behalf for services including:

  • Website hosting

  • Payment processing

  • Booking management

  • Email communications

  • Accounting

  • Marketing

  • Customer relationship management

Examples of providers may include Squarespace, Stripe, Google, Meta, and other trusted vendors.

These providers maintain their own privacy policies governing how they collect and process information.

Sharing Your Information

We do not sell your personal information.

We may share information only when necessary to:

  • Complete your reservation

  • Process payments

  • Provide requested services

  • Comply with legal obligations

  • Protect our rights or property

  • Prevent fraud or security threats

Rental Agreements & Terms

When booking rentals or event services, you may be required to accept our Rental Agreement or Terms & Conditions.

These agreements govern important matters including:

  • Reservation policies

  • Payment schedules

  • Delivery and pickup

  • Equipment care

  • Damage and replacement costs

  • Cancellation policies

  • Liability limitations

This Privacy Policy should be read together with any applicable Rental Agreement or Terms of Service.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill reservations

  • Maintain business records

  • Resolve disputes

  • Meet tax and accounting requirements

  • Comply with applicable laws

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw marketing consent

  • Request a copy of your personal information

To exercise these rights, please contact us using the information below.

Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under the age of 13.

Third-Party Websites

Our website may contain links to third-party websites, including social media platforms or vendor websites.

We are not responsible for the privacy practices or content of those third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.

The revised policy will be posted on this page with an updated Effective Date.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Micro Moments Hospitality LLC
Micro Moments Co.
Website: https://www.bookmicromoments.com
Email: hello@bookmicromoments.com

We will respond to privacy-related requests within a reasonable timeframe and in accordance with applicable law.